Double Tools in the Tool Box

Oh no! Corrupted...

R. Capps from Illinois, U.S.A., using Adobe Photoshop 7 with Windows XL Media Ed., writes in with:

[Quote:] I have somehow acquired a tool box that provides me with doubles (2 eye droppers, 2 zoom tools, etc. of most tools. In some cases as in the cloning device there is one cross-hair and one cloning tool. In all cases these "pairs" travel in tandem about 1/4" apart. I have not experienced this problem until recently. My graphics work has been on the same computer (a Sony Vaio) for some time but about a month ago the "doubles" began to appear and they are driving me nuts. One of my sons (a computer "expert") made some adjustments to my computer like raising the resolution on the monitor but he has no idea what could have changed the tools in Photoshop 7. I can still work on pictures but it now takes a lot longer due to having to redo much of my work.

Reply:

You'll have to uninstal and then re-instal from the original CD.

Comments

[Arman Hussain Khan]

When I initially open the software and use, I recieve no problems. But as I continue to use it, the Help window abruptly opens even though I have never clicked anything that should open the help window. And the weird thing is that more and more windows continue to open and the only way to stop it, is by actually cliking in the help window. But when I resume work in Photoshop the whole process continues and there is like 15 windows opening at the same time all of them showing the Help window! Please reply ASAP as I am not able to do work in Photoshop! Thank You!

PS911 Says:

You must be using the WINDOWS operating system.

This is a systemic problem, NOT a Photoshop problem.
Chances are you've got SPYWARE installed and/or any number of virus.

Disconnect cables from Ethernet or the Internet and see if the problem continues. If it does, then the problem is local. Clean the system of spyware or virus and reload Photoshop.